Responsible Gaming

We take responsible gambling seriously. Online casinos like Casoola Casino are a source of entertainment — but only when played within your means and limits. If gambling stops being fun, it becomes a problem. This page outlines the tools and resources available to help you stay in control.

18+ Only

Gambling is strictly for adults aged 18 and over. If you are under 18, please leave this site immediately. Casoola Casino verifies player ages as part of the KYC (Know Your Customer) process.

Signs of Problem Gambling

Problem gambling can affect anyone. Warning signs include:

  • Spending more money or time gambling than you intended
  • Borrowing money or selling possessions to fund gambling
  • Hiding your gambling from friends or family
  • Chasing losses — betting more to try to win back what you lost
  • Neglecting work, family, or personal responsibilities due to gambling
  • Feeling anxious, irritable, or depressed when not gambling

If you recognise any of these signs in yourself or someone you know, please seek help immediately.

Responsible Gambling Tools at Casoola

Casoola Casino provides a range of responsible gambling features directly in your account:

  • Deposit limits — set daily, weekly, or monthly limits on how much you can deposit
  • Loss limits — cap the amount you can lose over a set period
  • Session time limits — set reminders and time limits on your playing sessions
  • Cooling-off periods — take a short break from gambling (24 hours to 6 weeks)
  • Self-exclusion — exclude yourself from Casoola for a minimum of 6 months
  • Reality checks — pop-up notifications reminding you how long you have been playing

Australian Support Resources

Free, confidential help is available 24 hours a day, 7 days a week: